Employee Mission Statement & Core Values
On April 12, 2011 town staff presented the Employee Mission Statement and Core Values to the Town Council and members of the public. The statement and core values are the result of the collaboration of the Management Team (Town Manager and Department Directors) and identify who we are, what we do, how we do it, and why we do it. A poster-size copy of the mission and core values is proudly displayed in Town Hall with the signatures of your public servants.
As employees of the Town of Strasburg, we will provide quality municipal services in an efficient, professional, and proactive manner in order to improve the quality of life for residents, businesses, and visitors while preserving the town’s historic and natural heritage.
We will be accountable by taking responsibility for our decisions and actions, acknowledging and learning from our mistakes and successes, and keeping our commitments to citizens, town officials, and our co-workers.
We will help foster an environment of collaboration by working in partnership and unity with citizens, town officials, and our co-workers, and by practicing effective communication and promoting inclusion.
We will apply the principles of equality, objectivity, and consistency in our decisions and actions as we strive for fairness to all those we serve.
We will exhibit exceptional dedication to others by committing to responsive and passionate public service and by taking personal ownership in our stewardship.
We will adapt to all changes in our workplace environment by exercising innovation as we proactively seek to improve our services, processes, and procedures.
We will strive to provide the most professional service possible by practicing honesty and integrity in our customer service roles so as to inspire the greatest public confidence.